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Client Relations Intern (Chinese Speaking)

Title: Bilingual Client Relations Intern

Start Date: Immediate

Duration: 2-3 months, flexible working hours, 20 hours/week

Location: Midtown, NY (must be able to come in for face-to-face interview)

Summary: Universal Processing New York office is seeking a Client Relations intern. This intern will work closely with the VPs and Operations team in New York office to develop communication and marketing research skills in the real business world. The tasks in this internship will focus on building a new project with through market research and basic data analysis, as well as to remian relationships with existing clients.

Your learning experience will include:

  • Greet, interact and maintain relationships with existing clients over the phone
  • Conduct interviews to evaluate the current user experience, propose recommendations to manager based on the information collected
  • Work closely with VP of Technologies and VP of Operations to conduct market research on payment service projects
  • Involve in product design process - gather, organize and analyze data and present useful finding to VPs to build the new service


  • Current students pursuing Business related degrees.
  • Students interested in payment processing industry are strongly encouraged to apply
  • Outgoing, friendly, and enjoy communicating with clients
  • Excellent written and verbal communication skills in English and Mandarin Chinese
  • Multitasking and ability to prioritize workload
  • Ability to work independently and in teams


  • This is an unpaid internship. School credit can be offered if desired.

About Us:

Universal Processing (“UP”) is a leading payment processing provider and a registered Independent Sales Organization (ISO) of First Data Corporation and Wells Fargo Bank. UP was established in 2003, and has emerged as one of the fastest growing payments companies in the U.S. To develop our company’s scope to a national organization, UP made significant office expansions in Queens, New York, Los Angeles, California, and Houston, Texas in addition to expand our headquarter office in Manhattan, New York. UP offers a comprehensive line of visionary and efficient payment solutions for merchants in the small to medium size business (“SMB’s”) marketplace.  UP provides payment products and services for SMB’s in all industries, including retail stores, restaurants, e-commerce websites, wholesale companies, lodging establishments, supermarkets, and more.  In addition, UP provides a suite of powerful and innovative value-added solutions that enable SMB’s to limitlessly scale their businesses.  Our services include merchant financing, digital marketing, loyalty programs and ATM services. To learn more about us please visit us at:

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